Experian incident

High response time on Address Validate V2 REST and Experian Address Validate

Major Resolved View vendor source →

Experian experienced a major incident on November 5, 2025 affecting Experian Address Validation and Address Validation (REST v2), lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 08:47 AM UTC
Resolved
Nov 05, 2025, 09:55 AM UTC
Duration
1h 7m
Detected by Pingoru
Nov 05, 2025, 08:47 AM UTC

Affected components

Experian Address ValidationAddress Validation (REST v2)

Update timeline

  1. investigating Nov 05, 2025, 08:47 AM UTC

    Some customers in UK region may have seen higher response times for a short period - response times are now normal - we are investigating.

  2. investigating Nov 05, 2025, 08:59 AM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 05, 2025, 09:55 AM UTC

    Performance is stable - we continue to monitor closely.