Expensya Outage History

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Expensya had 13 outages in the last 2 years totaling 53h 0m of downtime — averaging 0.5 incidents per month.

There were 13 Expensya outages since June 24, 2024 totaling 53h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.expensya.com

Minor May 5, 2026

Degraded performance

Detected by Pingoru
May 05, 2026, 09:02 AM UTC
Resolved
May 05, 2026, 01:03 PM UTC
Duration
4h
Affected: Fast ScanWeb ApplicationMobile Application
Timeline · 3 updates
  1. investigating May 05, 2026, 09:02 AM UTC

    Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience

  2. monitoring May 05, 2026, 12:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 05, 2026, 01:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2026

Performance degradation

Detected by Pingoru
Apr 02, 2026, 02:37 PM UTC
Resolved
Apr 02, 2026, 05:25 PM UTC
Duration
2h 47m
Affected: Web ApplicationMobile Application
Timeline · 2 updates
  1. identified Apr 02, 2026, 02:37 PM UTC

    Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience Sincerely,

  2. resolved Apr 02, 2026, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 27, 2026

OCR processing performance degradation

Detected by Pingoru
Jan 27, 2026, 01:44 PM UTC
Resolved
Jan 27, 2026, 05:14 PM UTC
Duration
3h 29m
Affected: Fast Scan
Timeline · 5 updates
  1. identified Jan 27, 2026, 01:44 PM UTC

    Dear Users, Our telemetry has detected a slowdown in the OCR processing of some receipts and invoices. Workaround: Please use manual entry while our teams are actively working on resolving this issue.

  2. identified Jan 27, 2026, 02:10 PM UTC

    Dear Users, our technical team has identified the issue and is actively working on a resolution.

  3. identified Jan 27, 2026, 03:13 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 27, 2026, 05:09 PM UTC

    A fix has been implemented, and we are currently monitoring the results.

  5. resolved Jan 27, 2026, 05:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025

Availability Issue Due to Azure Incident

Detected by Pingoru
Oct 29, 2025, 04:36 PM UTC
Resolved
Oct 30, 2025, 08:22 AM UTC
Duration
15h 46m
Affected: Web ApplicationMobile Application
Timeline · 5 updates
  1. investigating Oct 29, 2025, 04:36 PM UTC

    We are currently experiencing availability issues in Expensya due to an ongoing Microsoft Azure incident impacting access to Azure Portal resources. Our teams are closely monitoring the situation and collaborating with Microsoft to restore full functionality as quickly as possible. We will provide updates as soon as new information becomes available. Thank you for your patience and understanding.

  2. investigating Oct 29, 2025, 04:37 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 29, 2025, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Oct 29, 2025, 06:28 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Oct 30, 2025, 08:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 16, 2025

Potential issues adding Expensya cards to users

Detected by Pingoru
Oct 16, 2025, 11:21 AM UTC
Resolved
Oct 16, 2025, 02:39 PM UTC
Duration
3h 18m
Affected: Expensya Card
Timeline · 2 updates
  1. identified Oct 16, 2025, 11:21 AM UTC

    Dear users, Admins may experience issues when adding Expensya cards to users. Our team has identified the cause and is actively working on a fix. We appreciate your patience and understanding.

  2. resolved Oct 16, 2025, 02:39 PM UTC

    Dear users, The incident has been resolved. Thank you for your patience. Best regards

Read the full incident report →

Major July 25, 2025

User Creation/Update

Detected by Pingoru
Jul 25, 2025, 01:41 PM UTC
Resolved
Jul 25, 2025, 02:25 PM UTC
Duration
43m
Affected: Web ApplicationMobile Application
Timeline · 3 updates
  1. identified Jul 25, 2025, 01:41 PM UTC

    Some users may be experiencing failures when attempting to create or update their accounts on the platform due to exceptions occurring on certain APIs. A hotfix is currently being deployed to resolve the issue.

  2. monitoring Jul 25, 2025, 01:48 PM UTC

    The hotfix has been successfully deployed. We are currently monitoring the situation to ensure the issue is fully resolved and no further exceptions occur.

  3. resolved Jul 25, 2025, 02:25 PM UTC

    The issue has been resolved. User creation and update are working as expected again. Thank you for your understanding and patience.

Read the full incident report →

Critical June 5, 2025

Mobile App Access Issue

Detected by Pingoru
Jun 05, 2025, 10:50 AM UTC
Resolved
Jun 05, 2025, 12:09 PM UTC
Duration
1h 18m
Affected: Mobile Application
Timeline · 3 updates
  1. investigating Jun 05, 2025, 10:50 AM UTC

    Dear Users, We are currently experiencing an access issue with the mobile app. Our team is actively working on resolving it. This issue is impacting only version 8.0.9 of the Android app. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience Sincerely,

  2. investigating Jun 05, 2025, 11:11 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 05, 2025, 12:09 PM UTC

    Version 8.1.0 is now available on the Play Store. Users currently on version 8.0.9 are advised to update to 8.1.0. Thank you for your understanding.

Read the full incident report →

Major February 20, 2025

Instabilities with Internal SFTP Connection

Detected by Pingoru
Feb 20, 2025, 08:53 AM UTC
Resolved
Feb 20, 2025, 12:51 PM UTC
Duration
3h 57m
Affected: Web ApplicationMobile Application
Timeline · 5 updates
  1. investigating Feb 20, 2025, 08:53 AM UTC

    We are currently experiencing instabilities with the connection to our internal SFTP. Our team is investigating the issue and will provide updates shortly

  2. investigating Feb 20, 2025, 09:43 AM UTC

    We are continuing to investigate this issue. We'll keep you posted.

  3. identified Feb 20, 2025, 11:25 AM UTC

    The issue has been identified, and we are actively working on a fix.

  4. monitoring Feb 20, 2025, 12:29 PM UTC

    A fix has been implemented, and we are monitoring the results.

  5. resolved Feb 20, 2025, 12:51 PM UTC

    Dear Users, This incident has been resolved. Thank you again for your patience.

Read the full incident report →

Notice November 29, 2024

Resolved: SSO SAML2 Connectivity Issues

Detected by Pingoru
Nov 29, 2024, 10:38 AM UTC
Resolved
Nov 29, 2024, 09:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Nov 29, 2024, 10:38 AM UTC

    Dear Users, We recently experienced connection problems with our SSO SAML2, which might have impacted some users' ability to access their accounts. Our team quickly and efficiently dealt with this problem. A solution has been implemented and the problem has been solved. Thank you for your patience during this period. Sincerely,

Read the full incident report →

Minor November 22, 2024

Potential problem with push notifications on mobile App

Detected by Pingoru
Nov 22, 2024, 04:16 PM UTC
Resolved
Nov 22, 2024, 05:07 PM UTC
Duration
51m
Affected: Mobile Application
Timeline · 3 updates
  1. investigating Nov 22, 2024, 04:16 PM UTC

    Dear users, We have detected an issue that may affect the sending of some push notifications. Rest assured, our team is already working to resolve this issue as quickly as possible. We are aware of the inconveniences this may cause and we apologize. We will do our utmost to solve this issue and will keep you informed of our progress. Thank you for your understanding and patience.

  2. monitoring Nov 22, 2024, 04:47 PM UTC

    Dear Users, The earlier push notification issue has improved. Our team is continuously monitoring to ensure full resolution. Apologies for any inconvenience caused, and thank you for your patience.

  3. resolved Nov 22, 2024, 05:07 PM UTC

    Dear users, This incident has been resolved. Thank you again for your patience.

Read the full incident report →

Major October 17, 2024

SSO web connexion may not work

Detected by Pingoru
Oct 17, 2024, 09:28 AM UTC
Resolved
Oct 17, 2024, 12:26 PM UTC
Duration
2h 58m
Affected: Web Application
Timeline · 3 updates
  1. investigating Oct 17, 2024, 09:28 AM UTC

    Dear Customers, we are currently experiencing a technical issue that is impacting some of our Single Sign-On (SSO) users, particularly those using the SAML2 web interface. However, not everyone is affected by this issue. If you are having difficulties logging in, please try accessing our service via your mobile device as this workaround appears to be working. Rest assured, our team is actively working on a solution to rectify this situation. We will keep you updated on the progress and appreciate your patience during this time.

  2. monitoring Oct 17, 2024, 10:40 AM UTC

    Dear Customers, The reported Single Sign-On (SSO) issue has been resolved. We're now closely monitoring the situation to ensure everything continues to work as expected. If you're still having issues, please don't hesitate to contact our support team. Thank you for your patience.

  3. resolved Oct 17, 2024, 12:26 PM UTC

    Dear Users, This incident has been resolved. Thank you again for your patience.

Read the full incident report →

Major July 25, 2024

Some users are experiencing SSO issues

Detected by Pingoru
Jul 25, 2024, 07:25 AM UTC
Resolved
Jul 25, 2024, 12:14 PM UTC
Duration
4h 49m
Affected: Web ApplicationMobile Application
Timeline · 7 updates
  1. investigating Jul 25, 2024, 07:25 AM UTC

    Hello, Some customers are reporting difficulties to connect using SSO. Our technical team is investigating the issue. In the meantime, please try to log in from a private browsing. We will get back to you as soon as possible. Thank you for your patience

  2. investigating Jul 25, 2024, 08:09 AM UTC

    We are continuing to investigate the issue. We will keep you updated.

  3. investigating Jul 25, 2024, 09:14 AM UTC

    Investigation is still ongoing, the issue is confirmed for several clients. Next update in 30 min.

  4. investigating Jul 25, 2024, 09:49 AM UTC

    The technical team is still narrowing the issue that impacts these users and instances Next update in 30 mins.

  5. identified Jul 25, 2024, 10:49 AM UTC

    We have found the cause that impacts ~100 client companies We are working on a fix. Next update in 30 mins.

  6. identified Jul 25, 2024, 11:34 AM UTC

    A fix is being deployed. We will keep you updated.

  7. resolved Jul 25, 2024, 12:14 PM UTC

    This incident is resolved. Thank you all for your patience

Read the full incident report →