Expensya incident

Potential issues adding Expensya cards to users

Expensya experienced a major incident on October 16, 2025 affecting Expensya Card, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started: Oct 16, 2025, 11:21 AM UTC
Resolved: Oct 16, 2025, 02:39 PM UTC
Duration: 3h 18m
Detected by Pingoru: Oct 16, 2025, 11:21 AM UTC

Affected components

Expensya Card

Update timeline

identified Oct 16, 2025, 11:21 AM UTC

Dear users, Admins may experience issues when adding Expensya cards to users. Our team has identified the cause and is actively working on a fix. We appreciate your patience and understanding.
resolved Oct 16, 2025, 02:39 PM UTC

Dear users, The incident has been resolved. Thank you for your patience. Best regards