Expensya incident

Performance degradation

Minor Resolved View vendor source →

Expensya experienced a minor incident on June 18, 2025 affecting Web Application and Mobile Application, lasting 4h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2025, 08:31 AM UTC
Resolved
Jun 18, 2025, 01:23 PM UTC
Duration
4h 52m
Detected by Pingoru
Jun 18, 2025, 08:31 AM UTC

Affected components

Web ApplicationMobile Application

Update timeline

  1. investigating Jun 18, 2025, 08:31 AM UTC

    Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience Sincerely,

  2. investigating Jun 18, 2025, 09:20 AM UTC

    We are continuing to investigate the issue. We will inform you once we have an update. Thank you for your patience.

  3. investigating Jun 18, 2025, 10:43 AM UTC

    Dear Users, Our teams are still actively investigating the root cause of the performance issues affecting both the Web and Mobile applications. We appreciate your continued patience and will share further updates as soon as possible.

  4. resolved Jun 18, 2025, 01:23 PM UTC

    Dear users, This incident has been resolved. Thank you again for your patience.