Expensya incident

Performance degradation

Minor Resolved View vendor source →

Expensya experienced a minor incident on October 31, 2024 affecting Web Application and Mobile Application, lasting 4h 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2024, 08:31 AM UTC
Resolved
Oct 31, 2024, 01:04 PM UTC
Duration
4h 32m
Detected by Pingoru
Oct 31, 2024, 08:31 AM UTC

Affected components

Web ApplicationMobile Application

Update timeline

  1. investigating Oct 31, 2024, 08:31 AM UTC

    Dear Users, We're currently experiencing some slowness on our Web and mobile Apps. Our team is on the task and we expect this issue to be temporary. During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya. We will keep you updated and will work promptly to resolve this issue soon. We appreciate your patience.

  2. monitoring Oct 31, 2024, 11:58 AM UTC

    Dear Users, We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time. Sincerely,

  3. resolved Oct 31, 2024, 01:04 PM UTC

    Dear users, This incident has been resolved. Thank you again for your patience.