Expensya incident

Ongoing Issue with some Invoice and Mission Exports

Major Resolved View vendor source →

Expensya experienced a major incident on June 4, 2024 affecting Integrations, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 10:20 AM UTC
Resolved
Jun 04, 2024, 11:38 AM UTC
Duration
1h 18m
Detected by Pingoru
Jun 04, 2024, 10:20 AM UTC

Affected components

Integrations

Update timeline

  1. identified Jun 04, 2024, 09:21 AM UTC

    Dear Users, There may be an ongoing issue affecting some type of export of invoices and missions on our platform. Please note, this issue does not cause any loss or alteration of your saved data; it only interferes with the export function. Our technical team is working diligently to correct it as soon as possible. We expect to bring you another update on this issue within the next 15 minutes.

  2. identified Jun 04, 2024, 09:45 AM UTC

    Please be informed that we are still actively working on implementing the fix. We appreciate your patience during this time.

  3. monitoring Jun 04, 2024, 10:20 AM UTC

    A fix is being implemented and we are monitoring the actual exports. We'll keep you updated.

  4. monitoring Jun 04, 2024, 11:15 AM UTC

    The fix has been implemented. We will be monitoring it for few minutes.

  5. resolved Jun 04, 2024, 11:38 AM UTC

    This incident has been resolved. Thank you for your patience.