Expensya incident

Performance degradation

Minor Resolved View vendor source →

Expensya experienced a minor incident on June 24, 2024 affecting Web Application and Mobile Application, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2024, 08:28 AM UTC
Resolved
Jun 24, 2024, 09:56 AM UTC
Duration
1h 27m
Detected by Pingoru
Jun 24, 2024, 08:28 AM UTC

Affected components

Web ApplicationMobile Application

Update timeline

  1. investigating Jun 24, 2024, 08:28 AM UTC

    Dear User, We're currently experiencing some slowness on our Web and mobile Apps. Our team is on the task and we expect this issue to be temporary. During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya. We will keep you updated and will work promptly to resolve this issue soon. We appreciate your patience. Sincerely,

  2. monitoring Jun 24, 2024, 09:00 AM UTC

    Dear Users, We are pleased to inform you that the earlier reported slowness on our Web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time. Sincerely,

  3. resolved Jun 24, 2024, 09:56 AM UTC

    Dear User, We are pleased to inform you that the earlier reported slowness on our Web and mobile apps has been resolved. Our services are now back to normal. We apologize for any inconvenience that this may have caused and we appreciate your patience and understanding during this time. Please do not hesitate to contact us if you encounter any other issues. Sincerely,