Expensya incident

Performance degradation

Minor Resolved View vendor source →

Expensya experienced a minor incident on July 2, 2024 affecting Web Application and Mobile Application, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2024, 09:05 AM UTC
Resolved
Jul 02, 2024, 09:46 AM UTC
Duration
40m
Detected by Pingoru
Jul 02, 2024, 09:05 AM UTC

Affected components

Web ApplicationMobile Application

Update timeline

  1. investigating Jul 02, 2024, 09:05 AM UTC

    Dear Users, We're currently experiencing some slowness on our Web and mobile Apps. Our team is on the task and we expect this issue to be temporary. During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya. We will keep you updated and will work promptly to resolve this issue soon. We appreciate your patience.

  2. identified Jul 02, 2024, 09:17 AM UTC

    We're still addressing the slowness on our Web and mobile apps. Our technical team is actively working to resolve the problem. During this time, you may still encounter minor delays. We appreciate your continued patience and will keep you updated as we make progress. Sincerely,

  3. identified Jul 02, 2024, 09:40 AM UTC

    We are continuing to work on a fix for this issue

  4. resolved Jul 02, 2024, 09:46 AM UTC

    The earlier reported slowness on our Web and mobile apps has been resolved. Services are now back to normal. We appreciate your patience and understanding during this time