Expensya experienced a minor incident on July 23, 2024 affecting Web Application and Mobile Application, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2024, 07:42 AM UTC
Dear User, We're currently experiencing some slowness on our Web and mobile Apps. Our team is on the task and we expect this issue to be temporary. During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya. We will keep you updated soon. We appreciate your patience. Sincerely,
- identified Jul 23, 2024, 07:57 AM UTC
We're still addressing the slowness on our Web and mobile apps. Our technical team is actively working to resolve the problem. During this time, you may still encounter minor delays. We appreciate your continued patience and will keep you updated as we make progress. Sincerely,
- monitoring Jul 23, 2024, 08:40 AM UTC
Dear Users, We are pleased to inform you that the earlier reported slowness on our Web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time. Sincerely,
- resolved Jul 23, 2024, 09:04 AM UTC
Dear User, We are pleased to inform you that the earlier reported slowness on our Web and mobile apps has been resolved. Our services are now back to normal. We apologize for any inconvenience that this may have caused and we appreciate your patience and understanding during this time. Sincerely,