Expensya experienced a minor incident on September 2, 2024 affecting Web Application and Mobile Application, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2024, 08:00 AM UTC
Dear Users, We're currently experiencing some slowness on our Web and mobile Apps. Our team is on the task and we expect this issue to be temporary. During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya. We will keep you updated and will work promptly to resolve this issue soon. We appreciate your patience.
- identified Sep 02, 2024, 08:33 AM UTC
We're still addressing the slowness on our web and mobile apps. Our technical team is actively working to resolve the problem. We appreciate your continued patience and will keep you updated as we make progress. Sincerely,
- monitoring Sep 02, 2024, 09:00 AM UTC
We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time. Sincerely,
- resolved Sep 02, 2024, 09:35 AM UTC
The earlier reported slowness on our Web and mobile apps has been resolved. Services are now back to normal. We appreciate your patience and understanding during this time