Expensya experienced a minor incident on September 20, 2024 affecting Web Application and Mobile Application, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 20, 2024, 01:54 PM UTC
Dear Users, We're currently experiencing some slowness on our Web and mobile Apps. Our team is on the task and we expect this issue to be temporary. During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya. We will keep you updated and will work promptly to resolve this issue soon. We appreciate your patience.
- identified Sep 20, 2024, 02:54 PM UTC
We are continuing to work on a fix for this issue. We will keep you updated.
- monitoring Sep 20, 2024, 03:56 PM UTC
We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time. Sincerely,
- resolved Sep 20, 2024, 04:06 PM UTC
This incident has been resolved. Thank you again for your patience.