Expensya incident

Performance degradation

Minor Resolved View vendor source →

Expensya experienced a minor incident on September 23, 2024 affecting Web Application and Mobile Application, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 08:28 AM UTC
Resolved
Sep 23, 2024, 08:59 AM UTC
Duration
31m
Detected by Pingoru
Sep 23, 2024, 08:28 AM UTC

Affected components

Web ApplicationMobile Application

Update timeline

  1. investigating Sep 23, 2024, 08:28 AM UTC

    Dear Users, We're currently experiencing some slowness on our Web and mobile Apps. Our team is on the task and we expect this issue to be temporary. During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya. We will keep you updated and will work promptly to resolve this issue soon. We appreciate your patience.

  2. monitoring Sep 23, 2024, 08:32 AM UTC

    Dear Users, We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time. Sincerely,

  3. resolved Sep 23, 2024, 08:59 AM UTC

    Dear Users, This incident has been resolved. Thank you again for your patience.