Expensya experienced a minor incident on November 12, 2024 affecting Web Application and Mobile Application, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 12, 2024, 08:29 AM UTC
We're currently experiencing some slowness on our Web and mobile Apps. Our team is on the task and we expect this issue to be temporary. During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya. We will keep you updated and will work promptly to resolve this issue soon. We appreciate your patience.
- identified Nov 12, 2024, 09:03 AM UTC
The issue has been identified and a fix is being implemented
- identified Nov 12, 2024, 09:37 AM UTC
We continue working to resolve the observed slowness. We will keep you informed of any updates
- monitoring Nov 12, 2024, 10:03 AM UTC
Dear Users, We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time. Sincerely,
- resolved Nov 12, 2024, 10:29 AM UTC
Dear users, This incident has been resolved. Thank you again for your patience.