Expensya experienced a minor incident on November 14, 2024 affecting Web Application and Mobile Application, lasting 3h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 14, 2024, 08:28 AM UTC
Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks on Expensya. We will keep you updated soon. We appreciate your patience. Sincerely,
- identified Nov 14, 2024, 09:00 AM UTC
The issue has been identified, and a fix is being implemented
- identified Nov 14, 2024, 10:03 AM UTC
We are currently experiencing an unexpected issue with our Cloud provider Microsoft Azure, we are actively working on resolving it.
- monitoring Nov 14, 2024, 11:40 AM UTC
Dear Users, We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time. Sincerely,
- resolved Nov 14, 2024, 12:28 PM UTC
Dear users, This incident has been resolved. Thank you again for your patience.