Expensya incident

Potential problem with push notifications on mobile App

Minor Resolved View vendor source →

Expensya experienced a minor incident on November 22, 2024 affecting Mobile Application, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 04:16 PM UTC
Resolved
Nov 22, 2024, 05:07 PM UTC
Duration
51m
Detected by Pingoru
Nov 22, 2024, 04:16 PM UTC

Affected components

Mobile Application

Update timeline

  1. investigating Nov 22, 2024, 04:16 PM UTC

    Dear users, We have detected an issue that may affect the sending of some push notifications. Rest assured, our team is already working to resolve this issue as quickly as possible. We are aware of the inconveniences this may cause and we apologize. We will do our utmost to solve this issue and will keep you informed of our progress. Thank you for your understanding and patience.

  2. monitoring Nov 22, 2024, 04:47 PM UTC

    Dear Users, The earlier push notification issue has improved. Our team is continuously monitoring to ensure full resolution. Apologies for any inconvenience caused, and thank you for your patience.

  3. resolved Nov 22, 2024, 05:07 PM UTC

    Dear users, This incident has been resolved. Thank you again for your patience.