Expensya experienced a minor incident on November 25, 2024 affecting Web Application and Mobile Application, lasting 5h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 25, 2024, 08:38 AM UTC
Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience Sincerely,
- investigating Nov 25, 2024, 09:34 AM UTC
Our team is actively investigating the issue. We appreciate your patience as we work to understand and resolve it.
- identified Nov 25, 2024, 10:30 AM UTC
The issue has been identified, and a fix is being implemented
- monitoring Nov 25, 2024, 01:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 25, 2024, 02:31 PM UTC
Dear users, This incident has been resolved. Thank you again for your patience.