Expensya experienced a minor incident on January 2, 2025 affecting Web Application and Mobile Application, lasting 4h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 02, 2025, 09:24 AM UTC
Dear Users, We are currently experiencing slowness on both our Web and mobile apps. Our team is working on a temporary fix, and you may experience some delays. We'll keep you updated and resolve the issue as quickly as possible. Thank you for your patience
- investigating Jan 02, 2025, 10:05 AM UTC
Our team is actively investigating the issue. We appreciate your patience as we work to understand and resolve it.
- identified Jan 02, 2025, 10:54 AM UTC
The issue has been identified, and a fix is being implemented
- monitoring Jan 02, 2025, 01:10 PM UTC
Dear Users, We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time. Sincerely,
- resolved Jan 02, 2025, 02:18 PM UTC
Dear users, This incident has been resolved. Thank you again for your patience.