Expensya experienced a minor incident on January 13, 2025 affecting Web Application and Mobile Application, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 13, 2025, 08:39 AM UTC
Dear Users, We're currently experiencing some slowness on our web and mobile apps. Our team is already working on the issue, and we expect it to be temporary. During this time, you may experience some delays. If possible, we recommend postponing non-urgent tasks on Expensya. We will keep you updated and are working promptly to resolve the issue We appreciate your patience.
- identified Jan 13, 2025, 09:09 AM UTC
The issue has been identified, and a fix is being implemented
- monitoring Jan 13, 2025, 11:54 AM UTC
We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time. Sincerely,
- resolved Jan 13, 2025, 12:06 PM UTC
Dear users, This incident has been resolved. Thank you again for your patience.