Expensya incident

Performance degradation

Minor Resolved View vendor source →

Expensya experienced a minor incident on January 29, 2025 affecting Web Application and Mobile Application, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 03:38 PM UTC
Resolved
Jan 29, 2025, 04:38 PM UTC
Duration
59m
Detected by Pingoru
Jan 29, 2025, 03:38 PM UTC

Affected components

Web ApplicationMobile Application

Update timeline

  1. investigating Jan 29, 2025, 03:38 PM UTC

    Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience Sincerely,

  2. monitoring Jan 29, 2025, 03:58 PM UTC

    Dear Users, We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time. Sincerely,

  3. resolved Jan 29, 2025, 04:38 PM UTC

    Dear users, This incident has been resolved. Thank you again for your patience. Sincerely,