Expensya experienced a minor incident on February 3, 2025 affecting Web Application and Mobile Application, lasting 8h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 03, 2025, 08:25 AM UTC
Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience Sincerely,
- investigating Feb 03, 2025, 09:52 AM UTC
We are continuing to investigate this issue. We will keep you updated.
- identified Feb 03, 2025, 10:17 AM UTC
The issue has been identified. We are working on resolving it. Thank you for your patience.
- identified Feb 03, 2025, 12:48 PM UTC
Dear Users, Our team is diligently working on resolving the issue. We appreciate your patience and understanding during this time. Sincerely,
- resolved Feb 03, 2025, 04:55 PM UTC
Dear users, This incident has been resolved. Thank you again for your patience.