Expensify incident

"Oops... an error has occurred" popup in Expensify

Minor Resolved View vendor source →

Expensify experienced a minor incident on June 9, 2025 affecting Expensify Website And Mobile App and SmartScan and 1 more component, lasting 21h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2025, 05:40 PM UTC
Resolved
Jun 10, 2025, 03:07 PM UTC
Duration
21h 26m
Detected by Pingoru
Jun 09, 2025, 05:40 PM UTC

Affected components

Expensify Website And Mobile AppSmartScanReport PDFsIntegration APIsSupport Message DeliverabilityExpensify Chat and Messaging

Update timeline

  1. investigating Jun 09, 2025, 05:40 PM UTC

    Some users are reporting an "Oops... an error has occurred" pop-up message when accessing certain pages of an Expensify account. We are working on resolving this pop-up as soon as possible. We apologize for the inconvenience.

  2. resolved Jun 10, 2025, 03:07 PM UTC

    This incident has been resolved.