Expensify incident

Users logged in with SAML/SSO may be repeatedly logged out

Minor Resolved View vendor source →

Expensify experienced a minor incident on December 11, 2025 affecting Expensify Website And Mobile App, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 11:59 PM UTC
Resolved
Dec 13, 2025, 01:51 AM UTC
Duration
1d 1h
Detected by Pingoru
Dec 11, 2025, 11:59 PM UTC

Affected components

Expensify Website And Mobile App

Update timeline

  1. investigating Dec 11, 2025, 11:59 PM UTC

    We are currently investigating an issue where users who are logged in through SAML/SSO are immediately logged back out. Please reach out to [email protected] if you're affected.

  2. monitoring Dec 12, 2025, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 13, 2025, 01:51 AM UTC

    This incident has been resolved. Please update to app version 9.2.76-0 or above.