Expel experienced a major incident on July 9, 2025 affecting Alert ingestion, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Alert ingestion
Update timeline
- monitoring Jul 09, 2025, 10:32 PM UTC
We have implemented a fix and believe the incident to be resolved. We are currently processing the backlog. We will provide another update by 7pm ET.
- monitoring Jul 09, 2025, 11:00 PM UTC
The backlog is still being processed. We will provide another update by 7:30pm ET.
- resolved Jul 09, 2025, 11:37 PM UTC
The backlog has been processed. The incident has been resolved. No customer data was lost, and SOC operations were not impacted.