Expel experienced a minor incident on August 11, 2025 affecting Investigative actions and Alert ingestion, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 11, 2025, 06:47 PM UTC
Alert ingestion is currently delayed. We have identified the root cause and are working on a remediation. We will provide another update by 3:30pm EDT.
- identified Aug 11, 2025, 07:33 PM UTC
Alert ingestion is still delayed. We have identified the root cause and are working on a remediation. We will provide another update by 4:00pm EDT.
- identified Aug 11, 2025, 08:05 PM UTC
Alert ingestion is still delayed. We have identified the root cause and are working on a remediation. We will provide another update by 4:30pm EDT.
- identified Aug 11, 2025, 08:43 PM UTC
Alert ingestion is still delayed. We have encountered further issues and are working on identifying the root cause. We will provide another update by 5:30pm EDT.
- identified Aug 11, 2025, 09:50 PM UTC
Alert ingestion is still delayed. We have taken steps to mitigate the issue and are monitoring to ensure recovery. We will provide another update by 6:30pm EDT.
- monitoring Aug 11, 2025, 10:30 PM UTC
Alert ingestion is still delayed but catching up. We have taken steps to mitigate the issue and are monitoring to ensure recovery. We will provide another update by 7:00pm EDT.
- resolved Aug 11, 2025, 10:44 PM UTC
Alert ingestion has caught up and is no longer delayed. This incident has been resolved.