Expel experienced a major incident on August 20, 2025 affecting Alert ingestion, lasting 4h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 20, 2025, 01:24 AM UTC
We are currently investigating an outage affecting the Azure Security Center API. As a result of this outage, our integration with Azure is currently reporting as unhealthy. We will provide an update within 30 minutes, or as soon as more information is available.
- investigating Aug 20, 2025, 02:10 AM UTC
We continue to actively investigate the outage affecting the Azure Security Center API. We will provide an update at within 60 minutes, or as soon as more information is available.
- investigating Aug 20, 2025, 03:03 AM UTC
We continue to actively investigate the outage affecting the Azure Security Center API. We will provide an update at within 60 minutes, or as soon as more information is available.
- investigating Aug 20, 2025, 04:05 AM UTC
We continue to actively investigate the outage affecting the Azure Security Center API. We will provide an update at within 60 minutes, or as soon as more information is available.
- investigating Aug 20, 2025, 05:20 AM UTC
We continue to actively investigate the outage affecting the Azure Security Center API. We will provide an update at within two hours, or as soon as more information is available.
- resolved Aug 20, 2025, 06:11 AM UTC
The outage affecting the Azure Security Center API has been resolved, and all services are now fully operational. Our security alerts and recommendations are flowing as expected, and our integration with Azure is now reporting as healthy. No customer data was lost.