Exosite incident

Account & Billing Management interface availability

Major Resolved View vendor source →

Exosite experienced a major incident on June 7, 2025 affecting Exosite Account & Billing Management Application, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2025, 09:31 PM UTC
Resolved
Jun 07, 2025, 10:24 PM UTC
Duration
53m
Detected by Pingoru
Jun 07, 2025, 09:31 PM UTC

Affected components

Exosite Account & Billing Management Application

Update timeline

  1. identified Jun 07, 2025, 09:31 PM UTC

    We've identified an issue with our upstream billing provider that is currently impacting availability of Account & Billing Management. Device connectivity and IoT application processing are not impacted.

  2. monitoring Jun 07, 2025, 10:06 PM UTC

    Our upstream provider has identified a networking issue and has begun to mitigate. We are seeing improved availability to our systems at this time.

  3. resolved Jun 07, 2025, 10:24 PM UTC

    This incident has been resolved.