Exosite incident

One Platform increased latency

Minor Resolved View vendor source →

Exosite experienced a minor incident on February 11, 2021 affecting One Platform / API, lasting 5h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2021, 05:07 PM UTC
Resolved
Feb 11, 2021, 10:34 PM UTC
Duration
5h 27m
Detected by Pingoru
Feb 11, 2021, 05:07 PM UTC

Affected components

One Platform / API

Update timeline

  1. identified Feb 11, 2021, 05:07 PM UTC

    We have identified an issue with the One Platform resulting in increased latency and error rates. We are working on resolving the issue.

  2. monitoring Feb 11, 2021, 09:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2021, 10:34 PM UTC

    This incident has been resolved.