Exosite incident

Degraded Performance Delayed ExoSense Instances

Minor Resolved View vendor source →

Exosite experienced a minor incident on March 30, 2021 affecting ExoSense®, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2021, 02:43 PM UTC
Resolved
Mar 30, 2021, 04:31 PM UTC
Duration
1h 48m
Detected by Pingoru
Mar 30, 2021, 02:43 PM UTC

Affected components

ExoSense®

Update timeline

  1. investigating Mar 30, 2021, 02:43 PM UTC

    We are investigating an issue affecting loading of certain page views including group views and the users list. This issue affects delayed ExoSense instances only.

  2. identified Mar 30, 2021, 03:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 30, 2021, 03:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 30, 2021, 04:31 PM UTC

    This incident has been resolved.