Exosite incident

OnePlatform

Major Resolved View vendor source →

Exosite experienced a major incident on April 29, 2021 affecting One Platform / API, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2021, 04:52 PM UTC
Resolved
Apr 29, 2021, 08:10 PM UTC
Duration
3h 18m
Detected by Pingoru
Apr 29, 2021, 04:52 PM UTC

Affected components

One Platform / API

Update timeline

  1. investigating Apr 29, 2021, 04:52 PM UTC

    We are investigating an issue with OnePlatform API failures.

  2. monitoring Apr 29, 2021, 05:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2021, 08:10 PM UTC

    This incident has been resolved.