Exosite incident

OnePlatform availability

Major Resolved View vendor source →

Exosite experienced a major incident on August 2, 2021 affecting One Platform / API, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2021, 02:32 PM UTC
Resolved
Aug 02, 2021, 04:58 PM UTC
Duration
2h 25m
Detected by Pingoru
Aug 02, 2021, 02:32 PM UTC

Affected components

One Platform / API

Update timeline

  1. identified Aug 02, 2021, 02:32 PM UTC

    We are working to address an issue affecting OnePlatform availability

  2. identified Aug 02, 2021, 02:39 PM UTC

    At this time OnePlatform is operating normally and we are monitoring closely while we continue to apply the fix across all affected systems.

  3. resolved Aug 02, 2021, 04:58 PM UTC

    This incident has been resolved.