Exosite incident

Murano upstream provider outage

Minor Resolved View vendor source →

Exosite experienced a minor incident on May 27, 2022 affecting Murano Platform and Murano Web Service and 1 more component, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2022, 02:46 AM UTC
Resolved
May 27, 2022, 04:51 AM UTC
Duration
2h 5m
Detected by Pingoru
May 27, 2022, 02:46 AM UTC

Affected components

Murano PlatformMurano Web ServiceMurano User Service

Update timeline

  1. identified May 27, 2022, 02:46 AM UTC

    We are aware of an upstream provider outage affecting multiple Murano services. New solution deployments are affected. Login to ExoHome and other Murano solutions are affected.

  2. identified May 27, 2022, 03:07 AM UTC

    We have mitigated the affect of the upstream outage and will continue to monitor the systems while upstream remains in a degraded state.

  3. monitoring May 27, 2022, 04:27 AM UTC

    The upstream outage has been resolved.

  4. resolved May 27, 2022, 04:51 AM UTC

    This incident has been resolved.