Exosite experienced a minor incident on March 24, 2023 affecting Murano Platform and ExoSense® and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Murano PlatformExoSense®Murano Device API / IoT ConnectorsMurano Time Series ServiceMurano Web ServiceMurano Event SystemMurano Key/Value Store ServiceMurano User Service
Update timeline
- investigating Mar 24, 2023, 01:19 PM UTC
We are actively working on an issue that is impacting performance of Murano and Exosense
- identified Mar 24, 2023, 01:40 PM UTC
The issue has been identified and we are working on a fix.
- identified Mar 24, 2023, 02:18 PM UTC
We have been working to restore full operations and performance. The incident is the result of a security related change by an infrastructure provider with no early warning or notification.
- monitoring Mar 24, 2023, 02:32 PM UTC
We have restored system operations and will continue to monitor.
- resolved Mar 24, 2023, 03:13 PM UTC
This incident has been resolved.