Exosite incident

Performance Degradation

Minor Resolved View vendor source →

Exosite experienced a minor incident on August 1, 2023 affecting ExoSense® and Murano Time Series Service, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2023, 09:55 PM UTC
Resolved
Aug 02, 2023, 01:26 AM UTC
Duration
3h 31m
Detected by Pingoru
Aug 01, 2023, 09:55 PM UTC

Affected components

ExoSense®Murano Time Series Service

Update timeline

  1. identified Aug 01, 2023, 09:55 PM UTC

    We are actively working on an issue that is degrading performance of loading historical data. This impacts loading historical data in ExoSense in some cases.

  2. resolved Aug 02, 2023, 01:26 AM UTC

    Mitigation work was completed.