Exosite experienced a major incident on December 15, 2021 affecting Murano Platform and ExoSense®, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Murano PlatformExoSense®
Update timeline
- investigating Dec 15, 2021, 04:05 PM UTC
We have been experiencing performance issues with Murano and ExoSense within the past hour that also seem to be affecting many other internet services including our status page tool. We have identified that there has been a disruption with a major service infrastructure provider and continue to monitor.
- monitoring Dec 15, 2021, 04:25 PM UTC
Our services have returned to normal operating state and our upstream provider has resolved the infrastructure issue.
- resolved Dec 15, 2021, 04:53 PM UTC
This incident has been resolved.