Exosite experienced a minor incident on February 28, 2022 affecting ExoSense®, lasting 4h 10m. The incident has been resolved; the full update timeline is below.
Affected components
ExoSense®
Update timeline
- investigating Feb 28, 2022, 05:11 PM UTC
We are actively investigating an issue that is causing Asset signal data to be handled slower than normal. Visualization of data is impacted as it may not have access to the complete set of reported/stored data at this time.
- investigating Feb 28, 2022, 07:08 PM UTC
We continue to work through this issue. Data processing and storage continue at a slower than normal rate.
- monitoring Feb 28, 2022, 07:50 PM UTC
We've taken action to resolve the issue, resulting in data handling operating as expected for the past ~30 minutes. We will continue to monitor.
- resolved Feb 28, 2022, 08:41 PM UTC
This incident has been resolved.