Exonet incident

Network interruption

Major Resolved View vendor source →

Exonet experienced a major incident on November 22, 2021 affecting Ede, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2021, 05:43 PM UTC
Resolved
Nov 22, 2021, 07:18 PM UTC
Duration
1h 35m
Detected by Pingoru
Nov 22, 2021, 05:43 PM UTC

Affected components

Ede

Update timeline

  1. investigating Nov 22, 2021, 05:55 PM UTC

    During onsite work a network interruption occurred. Several servers have readonly filesystems and are being restarted.

  2. investigating Nov 22, 2021, 05:58 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 22, 2021, 06:43 PM UTC

    The last servers are being started and should be up in the coming minutes.

  4. monitoring Nov 22, 2021, 07:08 PM UTC

    All services are restored. If you still experience any problems at this point please contact us.

  5. resolved Nov 22, 2021, 07:18 PM UTC

    This incident has been resolved.