Exonet experienced a minor incident on September 1, 2026 affecting Object storage, lasting 9d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 01:20 PM UTC
After exposing the replaced node to production workloads we noticed some increased latency in the responses.
- monitoring Sep 01, 2026, 01:28 PM UTC
One of the network optics seemed to drop a tiny fraction of it's traffic causing intermittent timeouts. The redundant network path (of a redundant node) has been disabled resulting in regular response times. We will be monitoring the performance closely while we take steps to replace the faulty optic.
- monitoring Sep 01, 2026, 01:28 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 10, 2026, 09:27 PM UTC
During a short maintenance window, we restored network redundancy and upgraded the software to the latest versions. This incident is now fully solved.