Exonet experienced a major incident on November 21, 2021 affecting Ede, lasting 21h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Ede
Update timeline
- investigating Nov 21, 2021, 09:55 PM UTC
Our monitoring detected a failure on a core switch. The automatic failover was successful and no downtime was experienced. The network continues to be operational on reduced redundancy. Engineers are currently investigating the issue.
- identified Nov 21, 2021, 10:16 PM UTC
The issue has been identified. A replacement of the broken component will be sent to the data center. Engineers will configure and replace the broken component and keep monitoring the current state of the network.
- resolved Nov 22, 2021, 07:22 PM UTC
This incident has been resolved.