Exonet incident

Network - Interruption

Minor Resolved View vendor source →

Exonet experienced a minor incident on April 6, 2022 affecting Ede, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2022, 08:20 AM UTC
Resolved
Apr 06, 2022, 10:01 AM UTC
Duration
1h 40m
Detected by Pingoru
Apr 06, 2022, 08:20 AM UTC

Affected components

Ede

Update timeline

  1. investigating Apr 06, 2022, 08:48 AM UTC

    Our monitoring detected some interruptions on parts of our core network. Engineers are currently investigating the issue. Customers may experience degraded performance on some services until the issue has been resolved.

  2. identified Apr 06, 2022, 08:51 AM UTC

    The network interruptions are caused by a larger issue at internet exchange AMS-IX which affects all networks. More information (in Dutch) is available at https://tweakers.net/nieuws/195280/storing-bij-internetknooppunt-ams-ix-zorgde-kort-voor-internetproblemen.html.

  3. resolved Apr 06, 2022, 10:01 AM UTC

    The issues seem to have been resolved at AMS-IX. We'll keep monitoring the situation.