Exonet incident

Network - Interruption

Major Resolved View vendor source →

Exonet experienced a major incident on October 27, 2022, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2022, 12:02 PM UTC
Resolved
Oct 27, 2022, 02:52 PM UTC
Duration
2h 50m
Detected by Pingoru
Oct 27, 2022, 12:02 PM UTC

Update timeline

  1. investigating Oct 27, 2022, 12:47 PM UTC

    Our monitoring detected some interruptions on parts of our core network. Engineers are currently investigating the issue. Customers may experience degraded performance on some services until the issue has been resolved.

  2. identified Oct 27, 2022, 01:56 PM UTC

    Our network supplier in Amsterdam has identified the issue and a fix is being implemented. Some network parts need to be restarted which may cause interruptions.

  3. resolved Oct 27, 2022, 02:52 PM UTC

    This incident has been resolved.