Exonet experienced a major incident on May 11, 2023 affecting Compute, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Compute
Update timeline
- investigating May 11, 2023, 08:00 AM UTC
We are experiencing a partial outage on our virtualization platform. Engineers are currently investigating the issue. Customers may experience downtime on some services until the issue has been resolved.
- identified May 11, 2023, 08:00 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 11, 2023, 08:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 11, 2023, 08:52 AM UTC
One of our virtualization nodes crashed which affected a few hosts. After moving these hosts to another node they quickly came back online. This incident has been resolved. Our apologies for this unexpected outage.