Exonet experienced a major incident on December 21, 2023 affecting Compute, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Compute
Update timeline
- investigating Dec 21, 2023, 03:20 PM UTC
We are experiencing a partial outage on our virtualization platform. Engineers are currently investigating the issue. Customers may experience downtime on some services until the issue has been resolved.
- identified Dec 21, 2023, 03:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 21, 2023, 03:45 PM UTC
One of our virtualization nodes crashed which affected some servers. These servers have been moved to another virtualization node and are now back online. We are checking the servers and monitoring for any remaining issues.
- resolved Dec 21, 2023, 03:46 PM UTC
This incident has been resolved.