Exonet experienced a minor incident on September 24, 2024 affecting Compute, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Compute
Update timeline
- investigating Sep 24, 2024, 05:46 AM UTC
We are experiencing a partial outage and failover on our virtualization platform. Engineers are currently investigating the issue. Customers may experience downtime on some services until the failover has been completed.
- identified Sep 24, 2024, 05:51 AM UTC
A single virtualization node has crashed. The servers on this node are now starting on another node.
- monitoring Sep 24, 2024, 05:55 AM UTC
The affected servers have been started. We are checking if everything is working as expected again.
- monitoring Sep 24, 2024, 05:55 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 24, 2024, 06:09 AM UTC
This incident has been resolved.