Exonet experienced a notice incident on December 9, 2024 affecting Storage, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Storage
Update timeline
- identified Dec 10, 2024, 08:33 AM UTC
We've identified an issue with a storage controller. Our backup controller has automatically and successfully taken over through a failover process. While there is no impact on operations, we are currently operating with reduced redundancy until the faulty controller is replaced. This is an ongoing process with our supplier.
- identified Dec 10, 2024, 08:33 AM UTC
We are continuing to work on a fix for this issue.
- identified Dec 10, 2024, 12:11 PM UTC
The replacement part has arrived and we will be performing emergency maintenance at 23:00.
- resolved Dec 10, 2024, 11:32 PM UTC
The faulty controller has been replaced, and storage is back to full redundancy.