Exonet incident

Incoming phone calls

Minor Resolved View vendor source →

Exonet experienced a minor incident on May 14, 2025 affecting Customer Service, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 07:00 AM UTC
Resolved
May 14, 2025, 08:33 AM UTC
Duration
1h 33m
Detected by Pingoru
May 14, 2025, 07:00 AM UTC

Affected components

Customer Service

Update timeline

  1. identified May 14, 2025, 07:53 AM UTC

    We are currently experiencing issues with incoming phone calls. Our team is investigating the cause in collaboration with our telecom provider. While we work to resolve this issue, you can reach us via email. We will call you back as soon as possible.

  2. resolved May 14, 2025, 08:33 AM UTC

    This incident has been resolved.