Exonet experienced a major incident on November 18, 2025 affecting Cloudflare Amsterdam, Netherlands - (AMS) and Cloudflare CDN/Cache, lasting 2h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 12:04 PM UTC
Cloudflare experiences Global Network issues. Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers.
- identified Nov 18, 2025, 12:27 PM UTC
Cloudflare is seeing services recover, but customers may continue to observe higher-than-normal error rates as they continue remediation efforts.
- identified Nov 18, 2025, 01:12 PM UTC
Cloudflare has identified the issue and a fix is being implemented.
- identified Nov 18, 2025, 02:02 PM UTC
Cloudflare is continuing working on restoring application services.
- resolved Nov 18, 2025, 02:47 PM UTC
Cloudflare has implemented a fix and believes the incident is now resolved. They are continuing to monitor for errors to ensure all services are back to normal.