Exascale experienced a minor incident on June 11, 2025 affecting Vodafone Ethernet, lasting 16h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2025, 12:49 PM UTC
We’re currently experiencing circa 40 Ethernet circuits not forwarding layer 2 traffic in our Telehouse North point of presence. We have reported the issue to Vodafone NOC and have rebooted Vodafone’s equipment as a precautionary measure. We await further updates.
- monitoring Jun 11, 2025, 01:31 PM UTC
We’ve started to observe circuits recover, however we still have no updates from Vodafone. We will provide further information when available.
- monitoring Jun 11, 2025, 03:30 PM UTC
Vodafone have advised that a line card at a Vodafone Redstream site experienced a failure (crashed). The faulty line card was removed and reseated, which successfully restored service.
- resolved Jun 12, 2025, 08:02 AM UTC
We've observed circuits being stable for over 12 hours, we're now closing. If you're still having issues please email [email protected]