Exascale incident

Elveated Loss on Link facing Aggrigation Router

Minor Resolved View vendor source →

Exascale experienced a minor incident on March 18, 2026 affecting TEL0 - Exascale, Telford, UK, lasting 25d 15h. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 09:12 PM UTC
Resolved
Apr 13, 2026, 12:21 PM UTC
Duration
25d 15h
Detected by Pingoru
Mar 18, 2026, 09:12 PM UTC

Affected components

TEL0 - Exascale, Telford, UK

Update timeline

  1. monitoring Mar 18, 2026, 09:12 PM UTC

    We have seen observed elevated optical loss and increased errors towards agg1, we have taken decisive action to replace the optical transceivers at both ends of the link to ensure service remains stable.

  2. monitoring Apr 13, 2026, 12:20 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Apr 13, 2026, 12:21 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 13, 2026, 12:21 PM UTC

    This incident has been resolved.