Exascale experienced a minor incident on August 16, 2026 affecting LHR0 - Telehouse North, London, UK, lasting 6h 47m. The incident has been resolved; the full update timeline is below.
Affected components
LHR0 - Telehouse North, London, UK
Update timeline
- identified Aug 16, 2026, 12:42 PM UTC
We have observed a core router reload in Telehouse North, while the majority of the network has continued to function any directly connected circuits to pe0.lhr0.uk.as61049.net will have been interrupted. We are raising a case with Cisco TAC.
- monitoring Aug 16, 2026, 12:56 PM UTC
We are starting to see BGP sessions restore on pe0.lhr0.uk.as61049.net
- resolved Aug 16, 2026, 07:29 PM UTC
We have seen stability for many hours. We are to schedule a future IOS XR upgrade to improve stability.