Exascale experienced a notice incident on January 11, 2021 affecting TEL0 - Exascale, Telford, UK, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
TEL0 - Exascale, Telford, UK
Update timeline
- investigating Jan 11, 2021, 09:53 AM UTC
We're currently experiencing a power grid failure at our Telford POP site, the site is still online however via battery backup.
- investigating Jan 11, 2021, 10:02 AM UTC
The grid has been restored and we're now behind the rectifier and off battery.
- monitoring Jan 11, 2021, 10:03 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 11, 2021, 10:13 AM UTC
Neighbouring housing estates are still seeing power failure, we will continue to monitor.
- resolved Jan 11, 2021, 12:54 PM UTC
Power has been restored to neighbouring estates and we've maintained grid power to our POP site. Closing incident.